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Teva Social Media Guidelines
These social channels are not a forum to discuss products, treatments or conditions, or as a venue for reporting adverse events or side effects.
If you have a specific question about our products or services, please use the contact form to submit a query.
Teva’s global social accounts will be regularly monitored and updated Monday to Friday from 9:00 am to 9:00 pm. For any urgent questions or issues, please contact the Teva Customer Service team in your country or submit a query through our website.
Social channels may occasionally be unavailable and we accept no responsibility for lack of service due to the channel platform’s downtime.
When interacting with Teva on social channels, we encourage you to be respectful and polite; and to avoid sharing fraudulent, personally identifying, or confidential content. We will not respond to foul language; disparaging, defamatory, or inflammatory comments; or topics unrelated to Teva.
We cannot comment on or respond to issues related to legal and financial matters, regulatory issues, or proprietary information on social channels.
We may provide links to independent third-party sites in posts and tweets. Teva has no way of controlling the content of third-party sites, nor does Teva endorse, or is Teva responsible for, the content on third-party sites.
Teva does not endorse, and is not responsible for, the content of any social accounts that the Teva social accounts follow.